Privacy Policy

AMP Park

AIMS Mobile Pay (AMP Park) Privacy Policy

Effective Date: June 30, 2020; Updated November 10, 2023

EDC Corporation (“us,” “we,” or “our”) owns and operates the development of the AIMS Mobile Pay software application (the “App”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the App.

Information Collection and Use

We value your privacy and are committed to protecting your personal information. While using the App, we collect specific information to provide and improve our services.

When you use the App, you voluntarily share certain information including your email address, tokenized payment, IP address, vehicle information, and parking pass history.   When you make a parking payment transaction, we collect and store information related to the transaction, such as the parking location, date and time of purchase, transaction amount, and date and time of expiration.   We do not collect any personal information beyond the items listed above (i.e. phone number, name, address).    We log certain information for 90 days which includes your session id, browser id (if using the web version), ip address, and referrer (if using the web version).    Logs are utilized for support and are purged after 90 days.

How we use your information

We collect and use your information solely for the purposes of supporting your parking transactions and the application.   Specifically, we use this information for the following purposes:   

  • Fulfillment of parking transactions and other purchases, such as completing your parking transaction; supplying the purchased services; and communicating with you about your parking transaction (i.e. sending receipts or notifications to extend a parking session)
  • Customer support, such as responding to your inquiries via email; investigating and addressing concerns raised by you; and monitoring and improving our customer support responses;
  • Legal proceedings and requirements, such as investigating or addressing claims or disputes relating to your use of our services; or as otherwise allowed by applicable law; or as requested by regulators, government entities, and official inquiries.

How and when we share your information

We share your information with our university, municipal, and other parking operators with whom we have a contractual agreement in order to provide services to you. For example, if you utilize our app at one of our client’s sites, they will have access to your vehicle information, parking transaction information, and email address for parking enforcement and customer service purposes.  By purchasing or reserving parking through the App, you understand and direct us to share your vehicle and parking transaction information with parking departments where our App is used.

We may share information with law enforcement agencies and/or the judicial system if required by law.   We may also disclose information if we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; or to detect, prevent, or otherwise address fraud, security or technical issues.

California Residents

The California Consumer Privacy Act (CCPA) requires us to disclose the categories of personal information we collect and how we use it, the categories of sources from whom we collect personal information, and the third parties with whom we share it, which we have explained above.

We are also required to communicate information about the rights California residents have under California law. California residents may exercise the following rights:

  • Right to delete.  You may delete your account directly through the App.   This will remove your personal information including your email address from our system.   Other information linked to previous parking sessions cannot be deleted as this is necessary for business continuity and support of the application.
  • Right to know and access.  You have the right to know (1) categories of personal information we have collected; (2) categories of sources from which we collect personal information; (3) our business or commercial purpose for collecting personal information; (4) categories of third parties with whom we share personal information; and (5) specific pieces of personal information it has collected about you.
    • (1) Specific pieces of personal information collected include your email address, vehicle license plate number, vehicle state, and vehicle model.
    • (2) This information is self-reported when you use the app.  We do not collect this information from any other sources.
    • (3) We require this information to support your use of the app, complete your parking transactions, supply the purchased services, communicate with you about your parking transaction (i.e. sending receipts or notifications to extend a parking session), respond to your inquiries, and provide proper support of the app.
    • (4) We do not share your personal information with third parties that do not have a business need for your information.  We only share your information with our university, municipal, and other parking operators with whom we have a contractual agreement in order to provide services to you.
    • (5) Third-party business partners where the app is used are provided with your vehicle information, email address, and parking session information for the purposes of financial reconciliation and parking enforcement.   
  • Right to opt-out of sale or sharing.  By using our app, you have successfully opted out of the sale and sharing of your personal information with third parties, as our organization does not sell or share your information with third parties that do not provide services to you.
  • Right to correct: You may contact us and ask us to correct inaccurate information.
  • Right to limit use and disclosure of sensitive personal information: We will only use your information to provide you with the services you have requested (i.e. purchasing parking).
  • Right to equal service.  We will not discriminate against you for exercising your privacy rights.

In addition, California residents have the right to request access to the personal information collected and stored within our App.    You may contact us via one of the following methods:

  • Email us at ethics@aimsparking.com
  • Write to us at EDC Corporation, Attn: Privacy Department, 105 Wyoming Street, Suite 300, Syracuse, NY 13204

To complete your request, you will be asked to provide additional information to verify your identity, such as the license plate number and your email address.   We will compare the information you provide to any information we may have in our possession in order to verify your request. The information you provide must match the information we have in our possession. This measure is in place to help ensure that your personal information is not disclosed to any person who does not have the right to receive it. The information collected through this process will be used for verification purposes only.

If you would like to use an agent registered with the California Secretary of State to exercise your rights, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.

Last updated: November 10, 2023

AIMS Mobile

EDC Corporation (“us”, “we”, or “our”) owns and operates the development of AIMS Mobile Android software application (the “App”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the App.

We do not collect or use your Personal Information for any reason.

Information Collection and Use

We never collect any information from you. This includes Personal Information, video or camera recordings, GPS location, or audio recordings obtained from the microphone.

Log Data

We do not log any information about your use of the App. This includes IP address, or information about your hardware device.

Communications

As we do not collect any information about you, we will never contact you or provide any information to any Third Party about you.

Changes to This Privacy Policy

This Privacy Policy is effective as of February 8th, 2017, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the App after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will update this policy on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at (800) 886-6316.

AIMS Text

The AIMS Text Messaging service is used by AIMS clients in order to facilitate communications related to their parking activities.   All customers may choose to opt out of text messaging services at any time.

As the provider of the AIMS Text Messaging service, EDC Corporation does not utilize any personally identifiable information for any purpose other than allowing our clients’ to facilitate text communications to their patrons.

EDC Corporation does not disclose or sell any personally identifiable information to a third party for marketing purposes.  We will only disclose information to third parties about your account if lawfully required or if it is requested or authorized by the individual.

AIMS 9

As used herein, the term shall mean “Client” agency licensed to use the AIMS software and related products; and the term “Vendor” shall mean Electronic Data Collection Corporation.  In this Agreement, the party receiving information is generically referred to as the “Receiving Party,” and the party disclosing the information is generically referred to as the “Disclosing Party.”

a) Confidential Information Defined

In performance of this Agreement, parties may directly or indirectly disclose confidential information, proprietary information, or confidential data (“Confidential Information”). 

 “Confidential Information” shall include any data and/or information that is identified by either party as confidential (either orally or in writing) or is of such a nature that a reasonable person would understand such information to be confidential, including, but  not limited to: (1) personal information of customers, employees, students, and/or donors, including but not limited to, images, names, addresses, Social Security numbers, e-mail addresses, telephone numbers, financial profiles, credit card information, driver’s license numbers, medical data, law enforcement records, educational records or other information identifiable to a specific individual that relates to any of these types of information (“Personal Information”); (2) business methods, plans, and practices, financial data, or customers lists; (3) trade secrets, inventions, methodologies, research plans, products, product plans, patent applications, and other proprietary rights, and any specifications, tools, computer programs, source code, object code, documentation, or technical information;  or (4) any other proprietary information or data the Disclosing Party maintains in confidence.

Confidential Information shall not include information the Receiving Party can prove by clear and convincing written contemporaneous evidence is:  (1) publicly known through no fault or negligence of the Receiving Party; (2) rightfully possessed by the Receiving Party prior to disclosure by the Disclosing Party; (3) rightfully obtained by the Receiving Party from a third party in lawful possession of such Confidential Information without obligation of confidentiality; (4) independently developed by the Receiving Party without reference to or use of Confidential Information; (5)  required to be disclosed by law; or (6) necessary to disclose to prevent severe physical injury to or loss of life of an individual.

b) Use and Non-Disclosure of Confidential Information; Exceptions

Each party agrees to use the Confidential Information received from the other party only as expressly permitted in this Agreement or when reasonably necessary to perform the party’s duties under this Agreement so long as such disclosure is in accordance with applicable law. To the extent permitted by law, neither party will disclose to any third party the other party’s Confidential Information, in whole or in part, without the prior written consent of the party, or as provided for in this Agreement and in compliance with all applicable state and federal laws; provided however, Vendor may disclose Personal Information of Client data to third party with the written consent of that Client. Notwithstanding the foregoing, either party may disclose the Confidential Information or portions thereof to their respective attorneys or accountants when seeking legal or financial advice.

Vendor specifically warrants and represents that except as otherwise permitted herein, it will not in any manner disclose, disseminate, copy, sell, resell, sublicense, transmit, assign, or otherwise make available any of Client’s Confidential Information to any third party without the prior written permission of Client, and further warrants and represents that it will take all reasonable steps necessary to ensure that its authorized agents, employees, contractors or subcontractors having access to the Confidential Information shall not copy, disclose or transmit any of the Confidential Information, or any portion thereof, in any form, to a third party except as necessary to perform the Services under the Agreement.

c) Obligations to Secure Confidential Information

Vendor warrants and represents that it will implement the necessary industry-standard physical, electronic, and managerial safeguards to ensure the confidentiality, integrity, and availability of Client Confidential Information, including but not limited to, the environment in which the Confidential Information is stored, processed, and transmitted. Vendor further warrants and represents that such safeguards will in no event be less than the level of security Vendor uses to protect its own Confidential Information. Vendor shall require its contractors and subcontractors authorized to access Client’s Confidential Information pursuant to this Agreement to take similar industry-standard precautions in safeguarding the Confidential Information.

Vendor agrees to comply with all applicable state and federal statutes and regulations governing unauthorized access and disclosure of the Confidential Information including, but not limited to: (1) personally identifiable information from education records as defined in The Family Educational Rights and Privacy Act (“FERPA”) (20 U.S.C. § 1232g; 34 CFR Part 99), and regulations promulgated thereunder; (2) information that is subject to the security provisions of the Gramm-Leach-Bliley Act, 15 U.S.C., Subchapter 1, Sections 6801-6809 (Disclosure of Nonpublic Personal Information); and (3) individually identifiable “personal health information” as defined in the Health Information Portability and Accountability Act (“HIPAA”) regulations, 45 CFR Parts 160 and 164.

d) Obligations upon Breach of Security

Vendor will report to Client any breach of security resulting in the unauthorized disclosure, misappropriation or unauthorized access of Client Confidential Information (“Breach”).  Vendor will promptly investigate any Breach affecting Client Confidential Information and take reasonable measures to identify the Breach’s root cause(s), mitigate its effects, and prevent a recurrence.  Unless prohibited by law, Vendor will provide Client with a detailed description of the Breach, the type of data that was the subject of the incident, the identity of each affected person, and other information Client may reasonably request concerning the affected persons.  The parties agree to coordinate in good faith on developing the content of any related public statements or any required notices for the affected persons.

e) Survival of Obligations

The obligation to maintain the confidentiality of the Confidential Information received by the other party will survive termination or expiration of this Agreement, and shall survive for a period of five (5) years thereafter.  Except as otherwise set forth below, within sixty (60) days of the expiration or termination of this Agreement, Vendor shall, at Vendor’s option: (1) certify to Client that Vendor has destroyed all Confidential Information in its possession; or (2) return all media containing all Client Confidential Information to Client; or (3) take whatever other steps Client requires of Vendor to protect Client’s Confidential Information.  Client reserves the right to audit, or investigate the use of Client Confidential Information collected, used, or acquired by Vendor or its employees, contractors or subcontractors pursuant to this Agreement.  Any costs of such audit or investigation are the sole responsibility of Client.